Jobs

Patient Service Representative

Southampton, PA

We are looking for a caring and organized Patient Representative to join our medical practice in our Southampton, PA office. You will be responsible for an array of activities related to patient care, including scheduling and confirming appointments, triaging patient symptoms, and verifying information supplied by patients. You should be able to work in a fast-paced environment and demonstrate exceptional multitasking abilities.

We have both Call Center and Front Desk positions available.

Full and Part-Time opportunities.

To be successful as a Patient Representative you must be able to facilitate and coordinate communication between patients, family members, and medical staff.

Patient Representative Responsibilities:

  • Scheduling patient appointments and making reminder calls.
  • Checking in and out patients in a timely manner
  • Informing patients about delays and waiting times.
  • Obtaining patients’ addresses, contact details, insurance information, and medical histories.
  • Updating and verifying patient information at every visit.
  • Assisting patients in filling out patient history forms, consent forms, and payment contract forms, when necessary.
  • Receiving and processing cash and credit card payments for medical services rendered.
  • Answering, investigating, and/or directing patient inquiries or complaints to the appropriate medical staff member.
  • Following up with patients to ensure their inquiry or complaint has been satisfactorily resolved.
  • Performing administrative and clerical duties, such as filing paperwork, when necessary.
  • Informing patients about insurance requirements, copays or out of pocket costs.

Schedule:

  • 8 hour shift
  • Weekend availability

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer Service: 1 year (Preferred)
  • Medical Office: 1 year (Preferred)

Patient Service Representative

New Britain, PA

We are looking for a caring and organized Patient Representative to join our medical practice in our New Britain, PA office. You will be responsible for an array of activities related to patient care, including scheduling and confirming appointments, triaging patient symptoms, and verifying information supplied by patients. You should be able to work in a fast-paced environment and demonstrate exceptional multitasking abilities.

To be successful as a Patient Representative you must be able to facilitate and coordinate communication between patients, family members, and medical staff.

The job requires:

  • Checking in and out patients in a timely manner
  • Outstanding professional phone management
  • Making appointments for patients
  • Obtaining patient identification and verifying insurance
  • Collecting copays and fees

Hours will vary daily. One evening a week until 7 pm and one Saturday a month until 1 pm is also required.

This is an exciting job working in the medical field with potential for growth.

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer Service: 1 year (Preferred)

Work Location:

  • New Britain, PA

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